{"id":266107,"date":"2025-03-21T10:08:41","date_gmt":"2025-03-21T09:08:41","guid":{"rendered":"https:\/\/cadtech.es\/servicios\/postventa\/"},"modified":"2026-03-13T14:03:00","modified_gmt":"2026-03-13T13:03:00","slug":"postventa","status":"publish","type":"page","link":"https:\/\/cadtech.es\/en\/servicios\/postventa\/","title":{"rendered":"After-sales"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f7f7f7″ use_background_color_gradient=”on” background_color_gradient_stops=”#2b87da 50%|#f7f7f7 50%” background_image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/Postventa-cadtech-1.png” height=”400px” custom_margin=”||300px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#ffffff” vertical_offset=”300px” width=”100%” custom_margin=”||50px||false|false” custom_padding=”50px|50px|50px|50px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=” At CADTECH we believe that good service doesn\u2019t end with delivery. That\u2019s why our after-sales approach is designed to support each client in the daily use of their solution, ensuring it maintains its performance and value over time.<\/p>\n

From specialized technical support to IT maintenance and expert outsourcing profiles, we offer long-term support. Because when technology is well taken care of, companies move forward with confidence.
\n” content_phone=” At CADTECH we believe that good service doesn\u2019t end with delivery. That\u2019s why our after-sales approach is designed to support each client in the daily use of their solution, ensuring it maintains its performance and value over time.<\/p>\n

From specialized technical support to IT maintenance and expert outsourcing profiles, we offer long-term support. Because when technology is well taken care of, companies move forward with confidence.” content_last_edited=”on|phone” _builder_version=”4.27.5″ _module_preset=”default” text_font=”Ctgroup Regular||||||||” text_font_size=”17px” text_line_height=”1.4em” background_color=”RGBA(255,255,255,0)” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” animation_style=”slide” animation_direction=”bottom” global_colors_info=”{}”]<\/p>\n

At CADTECH we believe that good service doesn\u2019t end with delivery. That\u2019s why our after-sales approach is designed to support each client in the daily use of their solution, ensuring it maintains its performance and value over time.<\/p>\n

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After-sales<\/h1>\n

 <\/p>\n

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From specialized technical support to IT maintenance and expert outsourcing profiles, we offer long-term support. Because when technology is well taken care of, companies move forward with confidence.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”-117px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”cadtech||||||||” text_text_color=”#012d9a” text_font_size=”36px” text_line_height=”1em” custom_margin=”50px||||false|false” custom_margin_tablet=”50px||||false|false” custom_margin_phone=”100px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our after-sales services:<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][pac_dtm_parent pac_dtm_full_width=”on” pac_dtm_animation_tabs=”on” pac_dtm_active_tab_moving_border_color=”#012d9a” pac_dtm_active_tab_moving_border_height=”4px” pac_dtm_tab_padding=”10px|10px|35px|10px|false|false” pac_dtm_tabs_container_margin=”0px|0px|35px|0px|false|false” _builder_version=”4.27.4″ _module_preset=”default” heading2_font=”Ctgroup Regular||||||||” heading2_font_size=”1px” pac_dtm_tab_title_fonts_font_size=”16px” pac_dtm_active_tab_title_fonts_font=”||||||||” pac_dtm_active_tab_title_fonts_text_color=”#012d9a” pac_dtm_active_tab_title_fonts_font_size=”16px” pac_dtm_active_tab_subtitle_fonts_font=”||||||||” background_color=”#f7f7f7″ global_colors_info=”{}” pac_dtm_tab_title_fonts_text_color__hover_enabled=”on|hover” pac_dtm_tab_title_fonts_text_color__hover=”#f2a900″][pac_dtm_child pac_dtm_tab_label=”Hot-line technical assistance” pac_dtm_content_background_color=”#f7f7f7″ _builder_version=”4.27.4″ _module_preset=”default” pac_dtm_tab_content_fonts_font=”Ctgroup Regular||||||||” pac_dtm_tab_content_fonts_text_color=”#707372″ pac_dtm_tab_content_fonts_font_size=”18px” pac_dtm_tab_content_fonts_line_height=”28px” pac_dtm_title_fonts_font=”|||on|||||” background_color=”#f7f7f7″ background_enable_color=”on” custom_css_main_element=”column-count: 2;||column-gap: 60px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”column-count:1;” custom_css_main_element_tablet=”column-count: 2;||column-gap: 60px;”]<\/p>\n

Hot-line technical assistance<\/h3>\n

 <\/p>\n

\n

The Hot-Line maintenance contract guarantees priority attention and service for resolving issues in the solutions supplied by CADTECH, with the goal of achieving optimal use and profitability while avoiding user downtime.<\/p>\n

We offer several options:<\/p>\n

– Telephone Hot-Line:<\/strong>
This service guarantees phone support and remote assistance. Through remote control of equipment from our Technical Service, we can solve a large percentage of problems immediately, saving work time, waiting periods, and travel-related delays, with full security for the company\u2019s information.<\/p>\n

– Integral Hot-Line:<\/strong>
In addition to phone support and remote assistance, it includes on-site support for interventions that require the presence of a product and\/or systems technician at the client\u2019s facilities.<\/p>\n

\"\"<\/p>\n<\/div>\n

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Collaboration and teamwork<\/h3>\n

 <\/p>\n

\n

The ability to work in multidisciplinary teams and virtual environments is essential in today\u2019s industry. We offer platforms that facilitate collaboration among students, teachers, and professionals, replicating real workplace dynamics.<\/p>\n

\"\"<\/p>\n<\/div>\n

[\/pac_dtm_child][pac_dtm_child pac_dtm_tab_label=”Access to up-to-date resources and content” pac_dtm_content_background_color=”#f7f7f7″ _builder_version=”4.27.4″ _module_preset=”default” pac_dtm_tab_content_fonts_font=”Ctgroup Regular||||||||” pac_dtm_tab_content_fonts_text_color=”#707372″ pac_dtm_tab_content_fonts_font_size=”18px” pac_dtm_tab_content_fonts_line_height=”28px” pac_dtm_title_fonts_font=”|||on|||||” background_color=”#f7f7f7″ background_enable_color=”on” custom_css_main_element=”column-count: 2;||column-gap: 60px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”column-count:1;” custom_css_main_element_tablet=”column-count: 2;||column-gap: 60px;”]<\/p>\n

Access to up-to-date resources and content<\/h3>\n

 <\/p>\n

\n

We provide access to a wide range of educational resources and up-to-date content, ensuring that both educators and students stay informed about the latest trends and technological advancements.<\/p>\n

\"\"<\/p>\n<\/div>\n

[\/pac_dtm_child][pac_dtm_child pac_dtm_tab_label=”Preparation for Industry 4.0″ pac_dtm_content_background_color=”#f7f7f7″ _builder_version=”4.27.4″ _module_preset=”default” pac_dtm_tab_content_fonts_font=”Ctgroup Regular||||||||” pac_dtm_tab_content_fonts_text_color=”#707372″ pac_dtm_tab_content_fonts_font_size=”18px” pac_dtm_tab_content_fonts_line_height=”28px” pac_dtm_title_fonts_font=”|||on|||||” background_color=”#f7f7f7″ background_enable_color=”on” custom_css_main_element=”column-count: 2;||column-gap: 60px;” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”column-count:1;” custom_css_main_element_tablet=”column-count: 2;||column-gap: 60px;”]<\/p>\n

Preparation for Industry 4.0<\/h3>\n

 <\/p>\n

\n

Our solutions are designed to equip students with the skills needed for Industry 4.0, including abilities in digitalization, automation, and data analysis.<\/p>\n

\"\"<\/p>\n<\/div>\n

[\/pac_dtm_child][\/pac_dtm_parent][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”cadtech|700|||||||” text_text_color=”#012d9a” text_font_size=”20px” text_line_height=”1em” custom_margin=”50px||||false|false” global_colors_info=”{}”]<\/p>\n

Our quality guarantee<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”More than 37 years of experience” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-01-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

Specialists in services related to consulting, implementation, training, and collaboration on engineering projects.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”PLM and digitalization” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-02-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

Experts in technologies related to the entire product lifecycle.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Agile and personalized services” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-03-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

Always committed to understanding and adapting to the needs of our clients, we offer personalized support models for each one.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Leaders in technological innovation” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-04-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

Multidisciplinary and multi-vendor services team with extensive experience in all industrial processes.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Passionate about technology” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-05-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

As part of\u00a0<\/span>CT<\/strong>, we possess full knowledge of the productive use of the tools.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Service Level Agreement (SLAs)” image=”https:\/\/cadtech.es\/wp-content\/uploads\/2025\/03\/sello-garantia-06-480×480-1.png” icon_placement=”left” image_icon_width=”75px” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”–et_global_body_font|600|||||||” header_text_color=”#000000″ header_font_size=”18px” global_colors_info=”{}”]<\/p>\n

Advanced support service with 5\u00d78 assistance and first response within 4 hours.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

At CADTECH we believe that good service doesn\u2019t end with delivery. That\u2019s why our after-sales approach is designed to support each client in the daily use of their solution, ensuring it maintains its performance and value over time.After-sales  From specialized technical support to IT maintenance and expert outsourcing profiles, we offer long-term support. Because when technology is well taken care of, companies move forward with confidence.Our after-sales services:

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\r\n
\r\n Prev<\/span>\r\n
    \r\n \r\n <\/ul>\r\n Next<\/span>\r\n <\/div>\r\n
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      \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>
      \n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
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      \r\n\t\t\t\t\t\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Hot-line technical assistance   The Hot-Line maintenance contract guarantees priority attention and service for resolving issues in the solutions supplied by CADTECH, with the goal of achieving optimal use and profitability while avoiding user downtime. We offer several options: – Telephone Hot-Line:This service guarantees phone support and remote assistance. Through remote control of equipment from our Technical Service, we can solve a large percentage of problems immediately, saving work time, waiting periods, and travel-related delays, with full security for the company\u2019s information. – Integral Hot-Line:In addition to phone support and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":265870,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-266107","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAfter-sales - Cadtech<\/title>\n<meta name=\"description\" content=\"At CADTECH, we support each client in the daily use of their solution, ensuring it maintains its performance and value over time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cadtech.es\/en\/servicios\/postventa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-sales - 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