At CADTECH we believe that good service doesn’t end with delivery. That’s why our after-sales approach is designed to support each client in the daily use of their solution, ensuring it maintains its performance and value over time.

After-sales

From specialized technical support to IT maintenance and expert outsourcing profiles, we offer long-term support. Because when technology is well taken care of, companies move forward with confidence.

Our after-sales services:

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The Hot-Line maintenance contract guarantees priority attention and service for resolving issues in the solutions supplied by CADTECH, with the goal of achieving optimal use and profitability while avoiding user downtime.

We offer several options:

– Telephone Hot-Line:
This service guarantees phone support and remote assistance. Through remote control of equipment from our Technical Service, we can solve a large percentage of problems immediately, saving work time, waiting periods, and travel-related delays, with full security for the company’s information.

– Integral Hot-Line:
In addition to phone support and remote assistance, it includes on-site support for interventions that require the presence of a product and/or systems technician at the client’s facilities.

Collaboration and teamwork

The ability to work in multidisciplinary teams and virtual environments is essential in today’s industry. We offer platforms that facilitate collaboration among students, teachers, and professionals, replicating real workplace dynamics.

Access to up-to-date resources and content

We provide access to a wide range of educational resources and up-to-date content, ensuring that both educators and students stay informed about the latest trends and technological advancements.

Preparation for Industry 4.0

Our solutions are designed to equip students with the skills needed for Industry 4.0, including abilities in digitalization, automation, and data analysis.